918kiss Privacy Policy — How We Protect Your Data
This policy explains how 918kiss collects, uses, stores, and protects the personal information of Malaysian users. We are committed to safeguarding your privacy at every stage of your use of this platform.
Last Updated: 1 January 2026
1. Information We Collect from Users
When you register and use the 918kiss platform, we collect several types of information needed to operate the service securely and efficiently. This information is grouped into a few main categories:
Account Information
During registration, you are required to provide a username, password, valid email address, and mobile number. This information is used to verify your identity, manage your account, and facilitate official communications between us and you.
Payment & MYR Transaction Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we may collect information relating to your chosen payment method — including bank account holder name, account number, or e-wallet details. We do not store full card numbers; all sensitive financial information is handled through third-party payment providers that comply with industry security standards.
Device and Browser Information
We automatically collect technical information including device type, operating system, browser type, IP address, screen resolution, and language preference. This data is used to optimise your user experience, diagnose technical issues, and protect the platform from unauthorised access.
Platform Usage Data
We record usage activity such as games played, session duration, access frequency, and actions taken within the platform. This data helps us understand usage patterns, improve our services, and deliver more relevant content recommendations to users.
2. Why This Information Is Collected and How It Is Used
918kiss uses the information collected solely for legitimate purposes directly related to the provision of platform services. The primary purposes for which data is used are as follows:
- Account management and identity verification — to ensure that only registered and eligible users can access the platform.
- Processing financial transactions in MYR — including deposits via FPX, TNG eWallet, DuitNow QR, and GrabPay, as well as withdrawal processing.
- Service communications — send system notices, important updates, customer support responses, and account-related information.
- Security and fraud prevention — monitor suspicious activity, detect unauthorised access attempts, and maintain platform integrity.
- Service Improvement — analyzing usage patterns to improve platform design, load speed, and mobile user experience.
- Legal compliance — fulfil applicable legal obligations in Malaysia when required by the relevant authorities.
We do not use your data for third-party advertising purposes without your explicit consent.
3. Use of Cookies and Tracking Technologies
The 918kiss platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit our platform.
Types of Cookies Used
- Session cookies — stored temporarily while you use the platform and deleted automatically when you close your browser. Used to maintain login status and session preferences.
- Persistent cookies — stored on your device for a set period of time. They help us recognize you on future visits and retain your account settings.
- Analytics cookies — collect aggregated information on how users interact with the platform for service improvement purposes.
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect platform functionality, including the ability to log in securely.
4. Data Storage, Security & Third-Party Sharing
Storage and Security
All user data is stored on servers protected with industry-standard SSL encryption. We enforce strict access controls — only authorised personnel may access users' personal data, and only for legitimate operational purposes. User passwords are stored in hashed form and cannot be read as plain text by anyone, including 918kiss staff.
While we implement comprehensive security measures, no data transmission over the internet can be guaranteed to be 100% secure. We encourage users to use a strong, unique password and never share their login credentials with anyone.
Third-Party Sharing
918kiss does not sell, rent, or trade users' personal data to third parties for marketing purposes. However, we may share information in the following limited circumstances:
- With payment service providers required to process your MYR transactions — they are bound by strict confidentiality agreements.
- With technical service providers that assist in operating the platform infrastructure, subject to data protection terms.
- When required by Malaysian law or pursuant to a court order or directive from a competent authority.
- In the event of a merger, acquisition, or asset sale — users will be notified before any data is transferred.
5. Your Rights Over Your Personal Data
You have the right to request a copy of the personal data we hold about you. Requests can be submitted via the in-account support chat or through our official email.
If you find that the information we hold about you is inaccurate or out of date, you may request a correction through your account settings or by contacting the 918kiss support team.
You may request the deletion of your personal data, subject to legal record-keeping obligations and relevant technical requirements. Requests will be processed within a reasonable timeframe.
6. Policy Changes and How to Contact Us
Amendments to This Privacy Policy
918kiss reserves the right to update or amend this privacy policy at any time to reflect changes in our privacy practices, legal requirements, or platform services. Any material changes will be communicated via an in-platform notice. The date of the most recent update will always be displayed at the top of this document.
We encourage you to review this page periodically. Your continued use of the platform after any changes are published constitutes your acceptance of the updated policy.
Contact Us for Privacy Matters
If you have any questions, concerns, or requests regarding the privacy of your data on the 918kiss platform, please reach out to us through the following channels:
- Email: [email protected]
- In-account live chat (after logging in to the platform)
- Platform FAQ for general information
We will endeavour to respond to all privacy-related enquiries within seven business days. For requests involving data access or deletion, processing may take longer depending on the complexity of the request.